Scanner not working on my 3 in 1

Question

Scanner not working on my 3 in 1

I have a 3 in 1 Canon MG5350. The printer works fine wirelessly through my router but all of a sudden my scanner keeps giving this message, (see attachment). The scanner is on and it works wirelessly for printing.Can anyone help please?

Mac mini, OS X Mavericks (10.9)

Posted on Aug 26, 2015 9:11 AM

Reply

Answer 1

lllaass

Level 10

210,411 points

Aug 26, 2015 10:05 AM in response to digitalprinter03

Have you installed Cannon's scanner drivers?

http://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/ inkjet/pixma_mg_series/pixma_mg5350.aspx…

Make sure you select the Scanner drivers and not the Printer drivers.

Reply