HT204173: Use Mail Connection Doctor

julieerw

Level 1 (0 points)

Q: My email account was deleted after I had Apple move all of my data from my old Macbook Pro to my new one. How do I get it back?

Yosemite 10.10.5

12" Macbook Pro brand new

I had Apple migrate all of my data from my old Macbook Pro to my new one...one of my icloud email accounts disappeared. How do I get it back? I tried to add an account in Mail preferences, but at first it wouldn't let me. Today it let's me add it, but the account won't work.

I use Time Warner cable for internet service and icloud.com

MacBook Pro, Mac OS X (10.7.5), iPhone 5c

Posted on Aug 26, 2015 11:35 AM

I have this question too

Q: My email account was deleted after I had Apple move all of my data from my old Macbook Pro to my new one. How do I get it ba ... more

All replies

Helpful answers

by leroydouglas,

leroydouglas Aug 26, 2015 11:55 AM in response to julieerw
Level 7 (22,920 points)

Notebooks

Aug 26, 2015 11:55 AM in response to julieerw

julieerw wrote:

I tried to add an account in Mail preferences, but at first it wouldn't let me. Today it let's me add it, but the account won't work.

Sounds like progress.

If at first you do not succeed try again. You are in the right spot Mail>Preferences
Reply options

Link to this post

by Linc Davis,

Linc Davis Aug 26, 2015 12:46 PM in response to julieerw
Level 10 (207,926 points)

Applications

Aug 26, 2015 12:46 PM in response to julieerw

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
Reply options

Link to this post

HT204173: Use Mail Connection Doctor

Q: My email account was deleted after I had Apple move all of my data from my old Macbook Pro to my new one. How do I get it back?

All replies Helpful answers

by leroydouglas,

by Linc Davis,

All replies

Helpful answers