Unable to download apps after 8.4.1 update

gunnsraam wrote:

I have issues with my iPhone 6 Plus and iPad Mini 2... Ever since I updated my devices to 8.4.1, it has really screwed up the way I use my devices... The phone hangs when accessing the iTunes and App Store settings from the Settings App. While accessing the App Store or iTunes store, I am unable to buy/update any apps as the wheel keeps spinning on and on... If clicked on the wheel to interrupt, the app fails and goes into a death loop with the update wheel fading out...

I really feel bad as to why I updated by device to 8.4.1 when it was working fine...

I really want Apple to fix this ASAP... This really ***** considering all my work gets done these devices 😟

I would be really grateful, if there is any one who can help me out with this problem,

Thank You

Regards

Ganesh

As far as Apple fixing this ASAP, Apple does not participate here in the forum, but you would know that when you read the TOS of the forum. Have you tried logging out of iTunes and the App Store and logging back in again? I've not witnessed any issues with updates or purchases in the App Store since updating and running iOS 8.4.1. What troubleshooting have you tried?

Same issue here. It is a shame.

I have the same issue. My phone settings freezes/hangs when I try and access anything past General. iPhone hangs when trying to download apps from the app store. iPhone hangs when I try to view Apple ID in Apple Music (So I can try to log out/in) and my Podcast app crashes everytime I try to access it after I unlock my phone from the lock screen. Lots of craziness going on and I don't hear a lot of noise about it in the community.

I did a system restore to only have the same behavior start up again after a few hours. Any insights?

Oh and my phone and app behave normally for few minutes after I restart my phone.

That's exactly what happened to me!!! And like you, after restarting the phone everything goes normal and fluid.

Today when I try to access my iCloud from settings all the phone turned slow and the GUI froze. It´s really frustating...

I hope they realize of this!

I just got off a chat with apple support and the support guy told me to:

1. Backup my phone through iCloud via my phone, not iTunes. (I had to restart my phone first as iCloud tab was hanging when i pressed it)
2. Turn off the Find my iPhone feature through the iCloud tab in settings on the iPhone
3. Plug my phone into iTunes from my computer and do a system restore
4. Unplug my phone from iTunes (computer) when the phone has been restored and the start screen is visible on iPhone
5. Setup from iCloud backup (not new device)

The support guy was pretty confident this should work. I'm in the process of it right now and I'll post the results when I'm done.

Here's an article he gave me for a reference, Restore your device from an iCloud or iTunes backup - Apple Support

Same issue i'm facing, Been restarting my iphone 6+ everyday now. Apple Music won't play and icloud freezes in settings. Frustrating.

Well I'm on a full day of apple apps not hanging/freezing. It seems that Apple Support was correct with the fix.

If you follow the steps I laid out above, your iPhone 6 should return to normal. Hope this helps.

Thank you for your advice. It seems that it helped me. But anyway I spend a half of the day to fix this issue. Oh, apple, apple...