HT204833: Use Digital Touch on your Apple Watch

Learn about Use Digital Touch on your Apple Watch
Alipro2545

Q: Hey i me and my friend bought the new apple watch and we have done what are in these instructions but we both cant send digitol touch to each other the option is not available

I Cant use digital touch on my watch with my friend the option is not available

Posted on Aug 26, 2015 12:39 PM

Close

Q: Hey i me and my friend bought the new apple watch and we have done what are in these instructions but we both cant send digitol to ... more

  • All replies
  • Helpful answers

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Aug 26, 2015 12:47 PM in response to Alipro2545
    Level 9 (57,375 points)
    iPhone
    Aug 26, 2015 12:47 PM in response to Alipro2545

    Take a look at the User Guide for assistance with the digital touch for the Apple Watch. https://manuals.info.apple.com/MANUALS/1000/MA1708/en_US/apple_watch_user_guide. pdf

  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Aug 26, 2015 12:48 PM in response to Alipro2545
    Level 7 (31,490 points)
    Apple Watch
    Aug 26, 2015 12:48 PM in response to Alipro2545

    After pairing Apple Watch with an iPhone, you may need to wait an hour or more before you can receive a Digital Touch.

     

    • In the Contacts app on your iPhone:
      • Check that the contact card for each friend includes their Apple ID email address and iPhone phone number (edit the contact cards where necessary).
      • Check that your own contact card includes your Apple ID email address and your own iPhone phone number.
    • Check that you have added your friends to the Friends list on your Apple Watch:
      • On your iPhone: Apple Watch app > My Watch > Friends.
      • To add more friends: In the Friends list > Add Friend > tap someone in the list of contacts. (If someone isn't in the list, open Contacts on your iPhone, add them there, then try again).
    • Delete old iMessage conversations with your friends - on your iPhone and Apple Watch:
      • iPhone > Messages > swipe left on a message thread > delete.
      • Apple Watch > Messages app (from the Home screen - accessed via single press on the Digital Crown) > swipe left on a message thread > tap on trash.
    • Set new Messages conversations to start from your iPhone's phone number.
      • iPhone > Messages > Settings > Send & Receive > scroll down to Start New Conversations From > choose your iPhone phone number.
    • On your iPhone in the Apple Watch app: My Watch > General > Reset > tap on Reset Sync Data (you will not see anything happen after tapping it - the process runs in the background). Wait for a minute or so before continuing.
    • Disable and re-enable iMessage on your iPhone:
      • iPhone > Settings > iMessage > toggle off / on again.
    • Restart both your iPhone and your Apple Watch.
      • Restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.
    • To send a Digital Touch:
      • Press the side button on your watch > Choose a friend (turn the Digital Crown then tap on the icon or picture in the middle of the display) > Tap the Digital Touch icon (pointed finger).
      • Send a sketch (draw on the screen using your finger), a tap (tap the screen once or more) or your heartbeat (place two fingers on the screen until you see and feel your heartbeat).

     

    If your friends can't send a Digital Touch to you, ask them to follow the same instructions.

     

    More help here: Use Digital Touch - Apple Support