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connected my new iphone 6 to itunes and it converted the phone back to the iphone 4

I connected my new iphone 6 to itunes and now the phone did a setup and the homescreen changed to what was on my iphone 4, how do I get back to my new iphone 6?

iPhone 6

Posted on Aug 26, 2015 2:58 PM

Reply
1 reply

Aug 28, 2015 2:54 PM in response to racinghound

Hello racinghound,

Thanks for using Apple Support Communities.


From the description of your post where your new iPhone was set up as if it was your previous iPhone, it appears that you restored a backup from your previous iPhone to your new one. If you want to simply restore your iPhone back to its factory settings then you will need to follow the steps in the link below.


Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Take care.

connected my new iphone 6 to itunes and it converted the phone back to the iphone 4

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