osx server: users sidebar favorites disappear

Question

We have a sudden issue that&#x27;s crept up. We have a RAID attached to a Mac mini server 10.7.5 (fully updated).All of a sudden, mac users connecting to the server are experiencing a problem where their sidebar favorites/shortcuts disappear. Here&#x27;s what I&#x27;ve done:Deleted sidebar plist files from one of the workstations.Repaired permissions from Recovery on server and workstationsrun fsck/sbin on server.Nothing seems to help. I have no explanation for why this is suddenly occurring. Any help?Etrecheck follows:Problem description:users are losing their sidebar shortcuts to serverEtreCheck version: 2.4.1 (137)Report generated 8/26/15 1:42 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information:(What does this mean?)    Mac mini Server (Mid 2011) (Verified)    Mac mini - model: Macmini5,3    1 2 GHz Intel Core i7 CPU: 4-core    8 GB RAM         BANK 0/DIMM0            4 GB DDR3 1333 MHz ok        BANK 1/DIMM0            4 GB DDR3 1333 MHz ok    Bluetooth: Old - Handoff/Airdrop2 not supported    Wireless:  en1: 802.11 a/b/g/nVideo Information:(What does this mean?)    Intel HD Graphics 3000 - VRAM: 512 MB        DELL 2005FPW 1680 x 1050 @ 60 HzSystem Software:(What does this mean?)    Mac OS X Server 10.7.5 (11G63) - Time since boot: less than an hourDisk Information:(What does this mean?)    APPLE SSD TS256C disk0 : (251 GB) (Solid State - TRIM: Yes)        disk0s1 (disk0s1) &lt;not mounted&gt; : 210 MB         Server HD (disk0s2) / : 250.14 GB (221.90 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB     APPLE SSD TS256C disk1 : (251 GB) (Solid State - TRIM: Yes)        disk1s1 (disk1s1) &lt;not mounted&gt; : 210 MB         Clone (disk1s2) /Volumes/Clone : 249.96 GB (11.78 GB free)        Recovery HD (disk1s3) &lt;not mounted&gt;  [Recovery]: 700 MB USB Information:(What does this mean?)    Mitsumi Electric Hub in Apple Extended USB Keyboard         Logitech Apple Optical USB Mouse         Mitsumi Electric Apple Extended USB Keyboard     Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     American Power Conversion Smart-UPS 1000 XL FW:681.19.D USB FW:11.03     Apple Computer, Inc. IR Receiver Thunderbolt Information:(What does this mean?)    Apple, Inc. Mac mini        Promise Technology, Inc. Pegasus R-SeriesKernel Extensions:(What does this mean?)        /System/Library/Extensions    [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]    [loaded]    com.promise.driver.stex (5.0.62 - SDK 10.2) [Click for support]Startup Items:(What does this mean?)    AgentMon: Path: /Library/StartupItems/AgentMon    Startup items are obsolete in OS X YosemiteProblem System Launch Daemons:(What does this mean?)    [not loaded]    org.apache.htcacheclean.plist [Click for support]    [failed]    org.apache.httpd.plist [Click for details]    [not loaded]    org.calendarserver.calendarserver.plist [Click for support]    [not loaded]    org.clamav.clamd.plist [Click for support]    [loaded]    org.clamav.freshclam-init.plist [Click for support]    [not loaded]    org.clamav.freshclam.plist [Click for support]    [not loaded]    org.dovecot.dovecotd.plist [Click for support]    [not loaded]    org.dovecot.fts.update.plist [Click for support]    [running]    org.jabber.jabberd.plist [Click for support]    [not loaded]    org.jabber.jabberd_notification.plist [Click for support]    [running]    org.jabber.proxy65.plist [Click for support]    [not loaded]    org.list.mailmanctl.plist [Click for support]    [running]    org.postgresql.postgres.plist [Click for support]Launch Agents:(What does this mean?)    [loaded]    com.kaseya.kaseyaremotecontrol.plist [Click for support]    [loaded]    com.kaseya.uninstall.plist [Click for support]    [loaded]    com.kaseya.update.plist [Click for support]    [running]    com.kaseya.x11vnc_reverse_connect.plist [Click for support]    [running]    com.logmein.logmeingui.plist [Click for support]    [running]    com.logmein.logmeinguiagent.plist [Click for support]    [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]    [running]    com.teamviewer.teamviewer.plist [Click for support]    [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]Launch Daemons:(What does this mean?)    [loaded]    com.24hourtek.odbackup.plist [Click for support]    [loaded]    com.bombich.ccc.plist [Click for support]    [not loaded]    com.bombich.ccc.scheduledtask.2F65FEC2-FB95-43D4-99A7-B53E5B7B0C2D.plist [Click for support]    [running]    com.bombich.ccc.scheduledtask.30DDECFD-2FCD-4A6E-98AA-3F95795B8611.plist [Click for support]    [running]    com.bombich.ccc.scheduledtask.9F28DD58-4BE3-425B-8C45-5C26D4966074.plist [Click for support]    [not loaded]    com.bombich.ccc.scheduledtask.A5054CD9-F3F7-43B3-8956-BB4AB6C558CA.plist [Click for support]    [running]    com.bombich.ccc.scheduledtask.E0D4BF22-2223-496B-96C5-D542951C3288.plist [Click for support]    [running]    com.bombich.ccc.scheduledtask.E19CE8C8-C201-4950-9648-847CE4227F1D.plist [Click for support]    [not loaded]    com.bombich.ccc.scheduledtask.F0ED5D8D-75FB-492C-8E9C-6EBD471AFE15.plist [Click for support]    [running]    com.crashplan.engine.plist [Click for support]    [running]    com.kaseya.agentmon.plist [Click for support]    [running]    com.logmein.logmeinserver.plist [Click for support]    [loaded]    com.logmein.raupdate.plist [Click for support]    [loaded]    com.marketcircle.daylite.accessd.plist [Click for support]    [loaded]    com.marketcircle.daylite.attachmentd.plist [Click for support]    [loaded]    com.marketcircle.daylite.backupd.plist [Click for support]    [running]    com.marketcircle.daylite.cardcald.plist [Click for support]    [running]    com.marketcircle.daylite.portsd.plist [Click for support]    [loaded]    com.marketcircle.daylite.staged.plist [Click for support]    [loaded]    com.marketcircle.daylite.touchd.plist [Click for support]    [loaded]    com.promise.bgasched.plist [Click for support]    [loaded]    com.promise.emaild.plist [Click for support]    [loaded]    com.promise.httpd.plist [Click for support]    [loaded]    com.teamviewer.Helper.plist [Click for support]    [running]    com.teamviewer.teamviewer_service.plist [Click for support]User Launch Agents:(What does this mean?)    [running]    com.bombich.ccc-user-agent.plist [Click for support]User Login Items:(What does this mean?)    ChronoSyncBackgrounder    Application  (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    HazelHelper    Application  (~/Library/PreferencePanes/Hazel.prefPane/Contents/Resources/HazelHelper.app)    CrashPlan menu bar    UNKNOWN  (missing value)    CrashPlan menu bar    Application  (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)    KUsrTsk    Application  (/Applications/KUsrTsk.app)Internet Plug-ins:(What does this mean?)    QuickTime Plugin: Version: 7.7.1    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version3rd Party Preference Panes:(What does this mean?)    Hazel  [Click for support]Time Machine:(What does this mean?)    Time Machine not configured!Top Processes by CPU:(What does this mean?)        27%    KaseyaRemoteControlHost(2)        22%    WindowServer         5%    fontd         2%    TeamViewer_Service         1%    Kaseya.AgentEndpointTop Processes by Memory:(What does this mean?)    131 MB    mds    123 MB    KaseyaRemoteControlHost(2)    106 MB    WebProcess    98 MB    CrashPlanService    90 MB    SafariVirtual Memory Information:(What does this mean?)    3.94 GB    Free RAM     4.05 GB    Used RAM     0 B    Swap Used Diagnostics Information:(What does this mean?)    Aug 26, 2015, 01:23:40 PM    Self test - passed    Aug 25, 2015, 09:55:22 PM    /Library/Logs/DiagnosticReports/kextcache_2015-08-25-215522_[redacted].crash    Aug 25, 2015, 09:55:22 PM    /Library/Logs/CrashReporter/kextcache_2015-08-25-215522_[redacted].crash    Aug 24, 2015, 09:55:42 PM    /Library/Logs/DiagnosticReports/kextcache_2015-08-24-215542_[redacted].crash    Aug 24, 2015, 09:55:42 PM    /Library/Logs/CrashReporter/kextcache_2015-08-24-215542_[redacted].crash    Aug 23, 2015, 09:54:30 PM    /Library/Logs/DiagnosticReports/kextcache_2015-08-23-215430_[redacted].crash    Aug 23, 2015, 09:54:30 PM    /Library/Logs/CrashReporter/kextcache_2015-08-23-215430_[redacted].crash