unable to send outbound mail from a pop account in apple mail

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Level 1

11 points

unable to send outbound mail from a pop account in apple mail

As of yesterday, I suddenly can't send outbound (smtp) mail on a Go Gaddy pop mail account. I have tried multiple internet connections and device platforms and have isolated the problem to Apple Mail. Has anyone suddenly experienced a similar problem? I'm wondering if something changed in a recent update but don't recall installing an update to this Mac in the last few days. Thanks in advance for any suggestions. I have double checked the config settings and they are the same on my Amazon Kindle (android) which is able to send outbound mail.

Debbie

MacBookPro

OSX 10.10.5 Yosemite

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Aug 26, 2015 3:30 PM

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Answer 1

Nubz N.

Community Moderator

Aug 28, 2015 9:47 AM in response to dcfromcw

Hi dcfromcw,

I gather you are able to get your Go Gaddy pop mail you just can't send it. That you have tried multiple Internet connections and device platforms, does that mean different networks and different computers? What errors do you get?

Please check out the following articles which help address sending mail issues.

If you can’t send or receive email on your Mac - Apple Support

And specific to Yosemite:

Mail (Yosemite): If you can’t send messages

Take care

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Answer 2

Eric Root

Level 10

685,293 points

Aug 28, 2015 12:28 PM in response to dcfromcw

Mail not sending or receiving messages after updating OS X

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