itunes cant access my music after install of windows 10
I store my iTunes music and video on a external drive. After installation of windows 10 iTunes cant access the files..
I store my iTunes music and video on a external drive. After installation of windows 10 iTunes cant access the files..
Howdy sem3132,
Thanks for using the Apple Support Communities.
I see from your post that after updating to Windows 10 iTunes is now unable to find any of your content in the library. When you try to play a song do you see a gray exclamation point next to the track?
iTunes puts an exclamation point next to content in iTunes if it can't find a file.
If your music is missing from iTunes - Apple Support
If so, then you might need to direct iTunes to the correct location where your iTunes Media folder is located.
- While holding down the Option key (Mac) or Shift key (Windows), open iTunes.
- When the Choose iTunes Library message appears, click the Choose Library button.
- Select the iTunes folder you just moved to the internal hard drive.
- Click Choose (Mac OS X) or Open (Windows).
- Then choose the iTunes Library file inside.
Back up your iTunes library by copying it to an external drive - Apple Support
Take care.
itunes cant access my music after install of windows 10