Locked out?
My spouse's iPad keyboard configuration changed from keypad to qwerty configuration? Since then her passcode doesn't translate to the qwerty keyboard and she is locked out! BTW, she never backed it up. Should we reset to factory settings and take the chance to lose what's on there, or is there a way to get the keypad configuration back without gaining access to Settings? Thanks, EFP
iPad Air, iOS 8.3