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have problems with an old ipod classic. Tried to reset and have no functions....apple logo appears with internet address ...will not connect to computer even with full battery and newly updated software. Is it toast?
Hello there, mommomstan.
It sounds like you are only seeing an Apple logo on startup of your iPod Classic. The following Knowledge Base article offers up some great steps for troubleshooting:
iPod only shows an Apple logo and doesn't start up - Apple Support
If this happens, the iPod software may have been damaged. Put iPod into Disk Mode, then restore or update iPod's software.
- Put iPod into Disk Mode.
- iPod should appear in the iTunes Source pane and on the desktop or in a Finder window, or in the My Computer window.
- If a message appears that says the volume could not be mounted and asks if you want to initialize the disk, choose to initialize iPod's disk. Use Mac OS Extended format (HFS Plus) if you have a Mac, or FAT32 if you have a Windows PC.
Warning: This process cannot be undone. All of your songs, videos, and other files will be deleted. Always make a backup of your important data.
- Follow the steps to update or restore iPod. If you manually put iPod into Disk Mode it may need to be reset before you can use it.
- If you cannot put iPod into Disk Mode after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
In Europe, please schedule a service appointment with either an Apple retail store or a local Apple Authorized Service Provider.
In Australia, simply complete the online iPod service request form or take your iPod to a local Apple Authorized Service Provider.
Thanks for participating in the Apple Support Communities.
Cheers.
Ipod classic problem...tried to reset, only apple screen comes on and wont connect to computer at all. Is it fried?
