Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email app will not open

When I select the email app it tries to open, showing the mail page format but unpopulated for a few seconds and then returns to the home page. I have tried powering it off and back on, doing a reset, removing apps from the taskbar, and deleting and reinstalling mail accounts but still no luck. Any other suggestions? This only appears to have happened after I installed the recent software update but I have no idea if it's connected to that.

iPad, iOS 8.4.1

Posted on Aug 27, 2015 9:54 AM

Reply
4 replies

Aug 27, 2015 9:55 AM in response to LunagalAP

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

Email app will not open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.