iMac takes 30 minutes to boot up and stay on.

Question

Level 1

0 points

iMac takes 30 minutes to boot up and stay on.

Every single day, I'll boot up my computer after it was off all night, but he Mac will restart itself sith no warning over and over again unlike it decides to work. It takes me 30 minutes sometimes just to use it. Also, it'll restart when it comes oit of sleep mode.

I feel like it's just been getting worse too. At first it only restarted a couple times but now it's 10+ restarts before it works.

It's a 27 inch mid 2011 running 10.9.5 Mavericks.

iMac (27-inch Mid 2011), OS X Mavericks (10.9.5)

Posted on Aug 27, 2015 11:57 AM

Reply

Answer 1

rkaufmann87

Level 10

140,568 points

Aug 27, 2015 12:04 PM in response to Islanderpb

Before you do anything, please completely backup your system. It is possible your HD is failing and you need to have your data backed up so you don't lose it!!!

Please post and EtreCheck report of your computer and we can look for obvious issues. You can get EtreCheck by clicing http://www.etresoft.com/etrecheck

Reply

Answer 2

Islanderpb Author

Level 1

0 points

Aug 27, 2015 12:14 PM in response to rkaufmann87

Will do as soon as I can get on. Also, sorry for all the typos. I'm on my phone.

Reply

Answer 3

Islanderpb Author

Level 1

0 points

Aug 27, 2015 12:27 PM in response to rkaufmann87

Problem description:

iMac rebooting itself

EtreCheck version: 2.4 (136)

Report generated 8/27/15, 3:24 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information:(What does this mean?)

iMac (27-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,2

1 3.1 GHz Intel Core i5 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:(What does this mean?)

AMD Radeon HD 6970M - VRAM: 1024 MB

iMac 2560 x 1440

System Software:(What does this mean?)

OS X 10.9.5 (13F1096) - Time since boot: less than an hour

Disk Information:(What does this mean?)

Hitachi HUA722010CLA330 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (394.75 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

OPTIARC DVD RW AD-5690H ()

USB Information:(What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. iPhone

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Seagate Desktop 1 TB

EFI (disk1s1) <not mounted> : 210 MB

U (disk1s2) /Volumes/U : 999.86 GB (500.24 GB free)

Logitech USB Receiver

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader

Thunderbolt Information:(What does this mean?)

Apple Inc. thunderbolt_bus

Configuration files:(What does this mean?)

/etc/hosts - Count: 1

Gatekeeper:(What does this mean?)

Anywhere

Kernel Extensions:(What does this mean?)

/Applications/spotflux.app

[not loaded] com.spotflux.Spotflux.tap (1.0) [Click for support]

[loaded] com.spotflux.Spotflux.tun (1.0) [Click for support]

/Library/Extensions

[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]

[loaded] com.visicom.ManyCam.VideoDevice.driver (3.0.14 - SDK 10.7) [Click for support]

/Library/Extensions/ManyCamVideoDeviceDriver.kext/Contents/PlugIns

[not loaded] com.visicom.ManyCam.VideoDevice.userclient (3.0.14 - SDK 10.7) [Click for support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

[loaded] com.ShapeServices.driver.HSAudioDevice (1.0.5 - SDK 10.6) [Click for support]

[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) [Click for support]

[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) [Click for support]

[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) [Click for support]

[not loaded] com.rogueamoeba.InstantOn (6.0.1 - SDK 10.6) [Click for support]

[loaded] com.senstic.driver.PocketAudioDevice (1.2 - SDK 10.6) [Click for support]

[loaded] com.senstic.driver.PocketCamDevice (1.0.0 - SDK 10.7) [Click for support]

[loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) [Click for support]

/System/Library/Extensions/IOVideoPocketCam.kext/Contents/PlugIns

[not loaded] com.senstic.driver.PocketCamDevice.UserClient (1.0.0 - SDK 10.7) [Click for support]

/System/Library/Extensions/InstantOn.kext/Contents/PlugIns

[not loaded] com.rogueamoeba.InstantOnCore (6.0.1 - SDK 10.6) [Click for support]

Launch Agents:(What does this mean?)

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.avast.secureline.update-agent.plist [Click for support] [Click for details]

[failed] com.brother.LOGINserver.plist [Click for support] [Click for details]

[unknown] com.divx.dms.agent.plist [Click for support]

[unknown] com.divx.update.agent.plist [Click for support]

[failed] com.logmein.hamachimb.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] com.paragon.updater.plist [Click for support]

[not loaded] com.splashtop.streamer-for-root.plist [Click for support]

[failed] com.splashtop.streamer-for-user.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]

Launch Daemons:(What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.autodesk.backburner_manager.plist [Click for support]

[running] com.autodesk.backburner_server.plist [Click for support]

[loaded] com.autodesk.backburner_start.plist [Click for support]

[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Click for support]

[running] com.logmein.hamachi.plist [Click for support]

[running] com.mice.360Daemon.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.senstic.DPA.PocketCamAssistant.plist [Click for support]

[failed] com.senstic.PocketCam.DriverReloader.plist [Click for support]

[failed] com.splashtop.streamer-daemon.plist [Click for support]

[failed] com.splashtop.streamer-srioframebuffer.plist [Click for support]

[loaded] com.spotflux.Spotflux.tun.plist [Click for support]

[loaded] com.surfeasy.ShieldService.plist [Click for support]

[loaded] com.tunnelbear.mac.tbeard.plist [Click for support]

[loaded] com.visicom.ManyCam.VideoDevice.daemon.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

User Launch Agents:(What does this mean?)

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

[failed] net.infinite-labs.PlugSuit.Agent.plist [Click for support]

User Login Items:(What does this mean?)

uHD-Agent UNKNOWN (missing value)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CrossOver CD Helper UNKNOWN (missing value)

Safari Application (/Applications/Safari.app)

BitTorrent UNKNOWN (missing value)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

SurfEasy VPN UNKNOWN (missing value)

ManyCam UNKNOWN (missing value)

Internet Plug-ins:(What does this mean?)

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 537 - SDK 10.9

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.6.2f1 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.15 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 10.1.15 [Click for support]

CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version

User internet Plug-ins:(What does this mean?)

BlueStacks Install Detector: Version: Unknown

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Safari Extensions:(What does this mean?)

Avast Online Security

Open in Internet Explorer

3rd Party Preference Panes:(What does this mean?)

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

MacFUSE [Click for support]

NTFS-3G [Click for support]

XBox 360 Controllers [Click for support]

Time Machine:(What does this mean?)

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 604.59 GB

Destinations:

WININSTALL [Local]

Total size: 999.86 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 604.59 GB X 3)

U [Local]

Total size: 999.86 GB

Total number of backups: 30

Oldest backup: 2014-10-13 01:19:46 +0000

Last backup: 2014-11-06 23:08:03 +0000

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 604.59 GB X 3)

Top Processes by CPU:(What does this mean?)

2% WindowServer

1% fontd

0% mdworker(7)

0% taskgated

0% dpd

Top Processes by Memory:(What does this mean?)

814 MB kernel_task

553 MB Google Chrome Helper(8)

319 MB Finder

229 MB com.apple.IconServicesAgent(2)

213 MB Google Chrome

Virtual Memory Information:(What does this mean?)

98 MB Free RAM

3.90 GB Used RAM (1014 MB Cached)

0 B Swap Used

Diagnostics Information:(What does this mean?)

Aug 27, 2015, 03:09:07 PM Self test - passed

Aug 18, 2015, 10:09:39 PM /Library/Logs/DiagnosticReports/Kernel_2015-08-18-220939_[redacted].panic [Click for details]

Reply

Answer 4

rkaufmann87

Level 10

140,568 points

Aug 27, 2015 12:51 PM in response to Islanderpb

Your system is a huge mess. The most obvious items I can spot are these two:

You use a torrent, if used to pirate apps this comes with a price which includes downloading malware. You can rule out viruses because there are none for OS X.

Next is you use Avast antivirus, which not only is 100% unnecessary it may be contributing your problems.

Next is you have a lot of Internet Plug ins and also a lot of items in your Login items.

What I recommend is to do a complete erase and install of OX and then manually install your apps and manually restore your data. If you used the torrent to download apps, forget them! I don't see any hardware problems with the exception of the possibility of the system needing more RAM. However, on the software side your system is a really big mess.

Good luck!

Reply

Answer 5

Islanderpb Author

Level 1

0 points

Aug 27, 2015 1:25 PM in response to rkaufmann87

I share the computer so I guess I can understand it being a mess. And about the torrenting... I don't recall ever torrenting any applications, only video files. It's strange you mentioned Avast too as I thought I deleted it a while back.

And what do you mean exactly by manually installing apps and restoring data? Do you mean backing up everything in Time Machine and restoring it?

Reply

Answer 6

Linc Davis

Level 10

209,547 points

Aug 27, 2015 1:31 PM in response to Islanderpb

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Reply

Answer 7

rkaufmann87

Level 10

140,568 points

Aug 27, 2015 1:38 PM in response to Islanderpb

Islanderpb wrote:

I share the computer so I guess I can understand it being a mess. And about the torrenting... I don't recall ever torrenting any applications, only video files. It's strange you mentioned Avast too as I thought I deleted it a while back.

And what do you mean exactly by manually installing apps and restoring data? Do you mean backing up everything in Time Machine and restoring it?

Install each app by either re-downloading or using the media it shipped with. You can use Time Machine to restore your data folder and all it's contents.

Reply

Answer 8

Islanderpb Author

Level 1

0 points

Aug 27, 2015 1:43 PM in response to Linc Davis

Anonymous UUID: [REMOVED]

Tue Aug 18 22:09:39 2015

panic(cpu 3 caller 0xffffff8027cdcc1d): Kernel trap at 0xffffff8028052f11, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x000024084cac285d, CR3: 0x000000001f7a704e, CR4: 0x00000000000606e0

RAX: 0xffffff80948ad000, RBX: 0x000000000000050c, RCX: 0xffffffffffbc08b0, RDX: 0x7fffffffffffffff

RSP: 0xffffff80c215bd80, RBP: 0xffffff80c215bda0, RSI: 0x0000000000000002, RDI: 0x000024084cac285d

R8: 0x00000000000042a6, R9: 0xffffff8035435e58, R10: 0xffffff80282d1600, R11: 0x000000000000002e

R12: 0x00000000000050c0, R13: 0xffffff8035f0ae00, R14: 0xffffff80283034d0, R15: 0xffffff8034d4f4c0

RFL: 0x0000000000010206, RIP: 0xffffff8028052f11, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x000024084cac285d, Error code: 0x0000000000000000, Fault CPU: 0x3

Backtrace (CPU 3), Frame : Return Address

0xffffff80c215ba10 : 0xffffff8027c23139

0xffffff80c215ba90 : 0xffffff8027cdcc1d

0xffffff80c215bc60 : 0xffffff8027cf4486

0xffffff80c215bc80 : 0xffffff8028052f11

0xffffff80c215bda0 : 0xffffff8028052d8d

0xffffff80c215bdc0 : 0xffffff80280655c8

0xffffff80c215bde0 : 0xffffff80280ce863

0xffffff80c215be20 : 0xffffff8027cb293b

0xffffff80c215be50 : 0xffffff8027c26d81

0xffffff80c215be80 : 0xffffff8027c13af5

0xffffff80c215bef0 : 0xffffff8027c1e1d3

0xffffff80c215bf70 : 0xffffff8027cca13d

0xffffff80c215bfb0 : 0xffffff8027cf4ca6

BSD process name corresponding to current thread: UserEventAgent

Mac OS version:

13F1096

Kernel version:

Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64

Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA

Kernel slide: 0x0000000027a00000

Kernel text base: 0xffffff8027c00000

System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 39618099526571

last loaded kext at 39617753591473: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7faab81000, size 20480)

last unloaded kext at 37256264149192: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7faab5d000, size 16384)

loaded kexts:

com.logmein.hamachi 1.0

com.spotflux.Spotflux.tun 1.0

com.visicom.ManyCam.VideoDevice.driver 3.0.14

net.telestream.driver.TelestreamAudio 1.0.5

com.Cycling74.driver.Soundflower 1.6.6

com.senstic.driver.PocketAudioDevice 1.2

com.senstic.driver.PocketCamDevice 1.0.0

com.ShapeServices.driver.HSAudioDevice 1.0.5

com.apple.driver.AppleUSBCDC 4.2.1b5

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.2.7f5

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.14.34

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.kext.AMDFramebuffer 1.2.4

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.AMDRadeonX3000 1.2.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.kext.AMD6000Controller 1.2.4

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleIntelHD3000Graphics 8.2.4

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4

com.apple.driver.AppleBacklight 170.4.11

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.driver.AppleMultitouchDriver 245.13.1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.7f5

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.kext.triggers 1.0

com.apple.iokit.IOVideoFamily 1.2.1

com.apple.iokit.IOStreamFamily 1.1.0

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOSurface 91.2

com.apple.iokit.IOBluetoothFamily 4.2.7f5

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.iokit.IOAcceleratorFamily 98.26

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.kext.AMDSupport 1.2.4

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.driver.AppleThunderboltEDMSink 2.1.3

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.2

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 373

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

System Profile:

Model: iMac12,2, BootROM IM121.0047.B21, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 5.2.7f4 15858, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: Hitachi HUA722010CLA330, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Desktop

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: USB Receiver

USB Device: iPad

USB Device: IR Receiver

USB Device: Internal Memory Card Reader

Thunderbolt Bus: iMac, Apple Inc., 22.1

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Answer 9

Linc Davis

Level 10

209,547 points

Aug 27, 2015 2:17 PM in response to Islanderpb

A

Check the eligibility of the machine for this service:

iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program - Apple Support

B

Any or all of the following third-party system modifications may be contributing to the problem:

Hamachi

Spotflux

ManyCam

ScreenFlow

Soundflower

PocketAudio

PocketCam

Mobiola

That's far too many modifications for any hope of stability. If the panic is recurrent, check that all are up to date, and if they are, uninstall them, one at a time, according to the developers' instructions, to see whether you can determine which is at fault. A conflict between modifications may be involved. Restart the computer and test after each uninstallation.

Back up all data before making any changes.

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Answer 10

Islanderpb Author

Level 1

0 points

Aug 31, 2015 5:26 PM in response to Linc Davis

Sorry for the late response. Deleted all the applications on that list and no luck. Any more suggestions?

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