Siri only works when head phone is plugged in. Is there a setting to correct this?
iPhone5s- Siri only works when the headphone is plugged in. Is there a setting to correct this?
iPhone 5s
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User profile for user:
norm123
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Community Specialist
Hi cruiser2b,
Sorry to hear that Siri is only working through the headset and not through the microphone on your iPhone. Let's see if we can get it working through some troubleshooting.
I would start with the steps below. It will have some general items to check like making sure you are up to date with iOS and restarting your iPhone. Check for some interference that may be blocking the microphone. If you are still having issues, then you will need to contact Apple Support for further assistance.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
https://support.apple.com/en-us/HT203792
Fix common issues
Follow these steps, testing after each with Voice Memos.
- Unplug anything plugged into the headset jack.
- If you're on a call and holding your phone next to your ear, speak into the microphone and make sure you don't block it with your fingers or shoulder.
- If you're using a screen protector or case that covers the microphone, remove it. Clear any debris from the microphones.
- Restart your device.
- Update to the latest version of iOS.
If you've tried these steps and people still can't hear you well on calls, contact Apple Support.
Take care