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iTunes Match isn't visible at all

I've been subscribed for almost 1 year, auto-renewal should take place 9/21 - iTunes Match isn't visible AT ALL under 'Store'. Like, it doesn't even exist - not on my Macbook Pro, my PC, iPhone 5S, nowhere. Yesterday, it worked fine. No changes have been made to my system at all.

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Aug 27, 2015 11:42 AM

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Question marked as Best reply

Posted on Aug 28, 2015 11:45 AM

Howdy MoxieVonHoopla,

Thanks for using the Apple Support Communities.


I see from your post that you're trying to find the iTunes Match menu in iTunes. With iTunes 12.2 and the introduction of Apple Music with iCloud Music Library, iTunes Match has been incorporated with the iCloud Music Library. You can access the setting for this in the iTunes Preferences as shown below.


On your Mac or PC:

  1. Make sure that you're signed in to iTunes with the Apple ID and password that you use for your Apple Music membership.
  2. Mac: From the menu bar at the top of your computer screen, choose iTunes > Preferences and turn on iCloud Music Library.
    Windows: Press Control + B on your keyboard to open the iTunes menu bar. Choose iTunes > Preferences, and turn on iCloud Music Library.
  3. If you already have music on your device, you'll be asked if you want to Merge or Replace the music. Choose Merge to add the songs currently on your device to your library.* If you select Replace, the music on your device is replaced with your Apple Music library.

Check your Apple Music library settings - Apple Support


iCloud Music Library: Understanding differences between Apple Music and iTunes Match - Apple Support


Have a great weekend.

5 replies
Question marked as Best reply

Aug 28, 2015 11:45 AM in response to MoxieVonHoopla

Howdy MoxieVonHoopla,

Thanks for using the Apple Support Communities.


I see from your post that you're trying to find the iTunes Match menu in iTunes. With iTunes 12.2 and the introduction of Apple Music with iCloud Music Library, iTunes Match has been incorporated with the iCloud Music Library. You can access the setting for this in the iTunes Preferences as shown below.


On your Mac or PC:

  1. Make sure that you're signed in to iTunes with the Apple ID and password that you use for your Apple Music membership.
  2. Mac: From the menu bar at the top of your computer screen, choose iTunes > Preferences and turn on iCloud Music Library.
    Windows: Press Control + B on your keyboard to open the iTunes menu bar. Choose iTunes > Preferences, and turn on iCloud Music Library.
  3. If you already have music on your device, you'll be asked if you want to Merge or Replace the music. Choose Merge to add the songs currently on your device to your library.* If you select Replace, the music on your device is replaced with your Apple Music library.

Check your Apple Music library settings - Apple Support


iCloud Music Library: Understanding differences between Apple Music and iTunes Match - Apple Support


Have a great weekend.

Aug 28, 2015 2:59 PM in response to chuck_3rd

I see what you are saying and I have done that but I still don't see a way to see my totals. In the past there was an iTunes match button that would tell you 4500 or 5756 songs are on your account. I don't see any way of doing that now. I don't think I'm near the limit for my subscription but how can we check, especially if I'm going to be importing a lot of new albums?

iTunes Match isn't visible at all

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