I bout my iPad at a charity auction. I was able to contact the previous owner, but refuses to help
unlock. I bought the iPad for my sons birthday. If he refuses to help, how can I, at least, reset it
completely? Very, Very upset.
iPad Mini, iOS 7.0.2
If the previous owner refuses to help, there is nothing that you can do. You will not be able to activate it, Apple will not help, and the device is useless. You might want to try contacting the previous owner back and just explaining that they don't have to do anything more than log into their iCloud account and remove the device from their account. Why would they not want to do that. There really isn't much else you can do. You cannot force them to cooperate, and without that cooperation, the device is worthless.
If the previous owner refuses to help, there is nothing that you can do. You will not be able to activate it, Apple will not help, and the device is useless. You might want to try contacting the previous owner back and just explaining that they don't have to do anything more than log into their iCloud account and remove the device from their account. Why would they not want to do that. There really isn't much else you can do. You cannot force them to cooperate, and without that cooperation, the device is worthless.
Sorry but if the previous owner won't help, there isn't anything you can do -- including reset it completely. It is an anti-theft measure and it is very effective.
How do i remove icloud if ipad was bought at a charity auction?
