HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
uCallHimDrJ0NES
Level 1 (0 points)

Q: Blank screen when adding a Google account

Blank screen when adding a Google account.

iPhone 6 Plus, iOS 8.4.1

Posted on Aug 27, 2015 12:15 PM

Close
uCallHimDrJ0NES

Q: Blank screen when adding a Google account

  • All replies
  • Helpful answers

  • by patrickduffyleg,

    patrickduffyleg patrickduffyleg Sep 8, 2015 3:12 PM in response to uCallHimDrJ0NES
    Level 1 (10 points)
    Sep 8, 2015 3:12 PM in response to uCallHimDrJ0NES

    it may take some time once the email has been added to display anything. By time, I'm talking minutes, nor more than 15 max depending on your connection. Its best to connect over wifi to make the process go faster. If you close and reopen the app (Force an app to close in iOS - Apple Support), this puts a pause on the sync service and then reinitiates it again when you open the Mail app. Its not advised normally, you should never close your apps, but it may at least show the app doing something.