Cedric Fen
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Q: Transfer of data to new device from old encountering issue with diff iOS versions at setup

IF backup iCloud data is in a newer version of iOS than new device, how do you complete the transfer at setup?

iPad 2, iOS 8.4.1

Posted on Aug 27, 2015 1:43 PM

by Phil0124,Solvedanswer
Phil0124 Phil0124
Level 7 (27,397 points)
iPhone
A:

You'll need to update the new device first to an iOS version equal or greater than the one used to make the backup.

 

Set the new iPad up as new, and then proceed normally to update iOS. Once the update completes go into Setting->General->Reset->Erase all Content & Settings, and setup the iPad again.

 

This time you should be able to choose the backup to restore from.

 

If restoring from an iTunes or iCloud backup requires a newer version of iOS - Apple Support

Posted on Aug 27, 2015 2:02 PM

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Q: Transfer of data to new device from old encountering issue with diff iOS versions at setup

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