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Messages won't let me sign in with my apple ID

The message app will not let me sign into my apple ID. So therefore I cannot link my iPhone and Mac so I can text off the Mac.

MacBook Air

Posted on Aug 27, 2015 3:40 PM

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2 replies

Aug 28, 2015 1:36 PM in response to sammi2murphy

Hi,


We need to know which version of Messages you are using and more specifically the version of the OS.


For instance if you had OS X 10.8.1 or earlier you may find you have an issue if you then update or Upgrade beyond this and the Mac then needs the Serial number to be on the Mother/Logic board.

This is because the Messages app uses a combo of your Password and the Serial Number to create a Unique Authorization Token held in the Keychain.


Has this ID worked before in Messages as the iMessages account ID ?

If it have not is it linked to iCloud ?





User uploaded file

9:36 p.m. Friday; August 28, 2015


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Messages won't let me sign in with my apple ID

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