Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do i upgrade my imac from os x 10.6.8 to os x 10.9

i'm trying to upgrade my operating system so i can use new video editing software and i'm getting nowhere trying to figure it out. help!

iMac, Mac OS X (10.6.8)

Posted on Aug 27, 2015 4:15 PM

Reply
Question marked as Best reply

Posted on Aug 27, 2015 4:18 PM

Open the Mac App Store and try downloading Yosemite. If you get told it's incompatible or otherwise desired, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7; the online Apple Store also sells download codes for Mountain Lion 10.8, but it has the same system requirements as Yosemite.

Mac OS X 10.9 is only available if you got it from the Mac App Store before Yosemite came out. If the video software requires 10.8 or newer but Yosemite isnt compatible with your Mac, you wont be able to use it on that computer.

Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.

(132453)

1 reply
Question marked as Best reply

Aug 27, 2015 4:18 PM in response to JenniferSerr

Open the Mac App Store and try downloading Yosemite. If you get told it's incompatible or otherwise desired, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7; the online Apple Store also sells download codes for Mountain Lion 10.8, but it has the same system requirements as Yosemite.

Mac OS X 10.9 is only available if you got it from the Mac App Store before Yosemite came out. If the video software requires 10.8 or newer but Yosemite isnt compatible with your Mac, you wont be able to use it on that computer.

Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.

(132453)

how do i upgrade my imac from os x 10.6.8 to os x 10.9

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.