Trying To Factory Reset iPod 5th Generation And I Get The Error Message 3259

Question

Trying To Factory Reset iPod 5th Generation And I Get The Error Message 3259

I've tried 3 or more days to try and complete this task but I keep getting the error 3259 and says that there is something wrong with my internet connect. That it timed out when it didn't. I've re installed iTunes and everything is updated. I'm only doing this so I can be able to send pictures through iMessage. I've talked with an apple employee through the online chat about my iMessage problem and she wanted me to Factory reset my iPod because there was a "bug in the system".

iPod touch, iOS 8.4.1, Brand New

Posted on Aug 27, 2015 8:39 PM

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Answer 1

Aug 27, 2015 8:41 PM in response to TheLittleFailure

How are you resetting your iPod? What steps are you following?

Cheers,

GB

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Answer 2

Aug 27, 2015 9:40 PM in response to gail from maine

I've tried backing it up first then resetting it and then i've tried not backing it up and resetting. I just got done talking to another apple support tech and he said that my desktop security software system could be blocking the download so i'm gonna try my laptop and see if it works. Fingers crossed!!!

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Answer 3

Aug 27, 2015 9:44 PM in response to TheLittleFailure

Yeah - that explanation doesn't help. That was why I was asking you what you meant by resetting, and what steps you are following. The only way for us to know what you are doing exactly is for you to describe exactly what navigation path or steps you are taking to accomplish what you are describing as resetting....

And it is likely security software that is causing the issue if the "resetting" that you are doing involves iTunes....

GB

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Answer 4

lllaass

Level 10

210,519 points

Aug 28, 2015 12:58 AM in response to TheLittleFailure

Maybe this:

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

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Answer 5

Aug 28, 2015 1:20 AM in response to gail from maine

Yea I dont really know how to explain it and yes im doing it through iTunes and i've tried diabling the security system and that didnt help so tomorrow im going to call microsoft to see if they can open up the ports for me.

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Answer 6

Aug 28, 2015 1:22 AM in response to lllaass

I'Ve tried all of those options except the dsn one can you explain to me what a dsn is and give me more info please. Would love to learn something new

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Answer 7

lllaass

Level 10

210,519 points

Aug 28, 2015 1:38 AM in response to TheLittleFailure

DNS is Domain Name System. They are servers that the convert the URL name into an IP address so you go to the right site.

https://en.wikipedia.org/wiki/Domain_Name_System

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