I cannot restore my new phone from the previous phone's backup. The error message is:'the backup is corrupt or not compatible' I do not know how to recover this to be able to have my contacts

I cannot restore my new phone from the previous phone's backup. The error message is:'the backup is corrupt or not compatible' I do not know how to recover this to be able to have my contacts

iPhone 5s, iOS 8.4.1

Posted on Aug 28, 2015 1:33 AM

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I cannot restore my new phone from the previous phone's backup. The error message is:'the backup is corrupt or not compatible' I do not know how to recover this to be able to have my contacts

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