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AppleTV connects to network but not internet (iTunes)

I have just set up the latest Xfinity router bridged to my 2TB Apple Time Capsule. My iPhones, iPads, powerbook, and iMac connect to the Wi-Fi network and internet just fine. However, my AppleTV only gets as far as connecting to Wi-Fi but fails to connect to iTunes. I have tried resetting the router and time capsule but that has not helped. Any ideas are appreciated.

Posted on Aug 27, 2015 10:25 PM

Reply
1 reply

Aug 28, 2015 3:03 AM in response to Maurice Hamington

Make sure your router/computer allows access over the following ports

Port

Type

Protocol

Used By

53

TCP/UDP

DNS

DNS

80

TCP

HTTP

AirPlay, iTunes Store

123

TCP/UDP

NTP

Network Time

443

TCP

HTTPS

AirPlay, PhotoStream, iTunes Store

554

TCP/UDP

RTSP

AirPlay

1900

UDP

SSDP

Bonjour

3689

TCP

DAAP

iTunes, AirPlay, HomeSharing

5297

TCP

-

Bonjour

5298

TCP/UDP

-

Bonjour

5350

UDP

NAT

Bonjour

5351

UDP

NAT

Bonjour

5353

TCP/UDP

MDNS

Bonjour, AirPlay, HomeSharing

8000-8999

TCP

-

iTunes Radio Streams

42000-42999

TCP

-

iTunes Radio Streams

49159

UDP

MDNS (Win)

Bonjour, AirPlay

49163

UDP

MDNS (Win)

Bonjour, AirPlay

Refer to your router manual/manufacturer for any settings that are specific to that model.

AppleTV connects to network but not internet (iTunes)

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