HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch

CertusScott

Level 1 (0 points)

Q: Mail screen goes blank on start up

Mail on my iPad wakes up with a completely blank screen. I have now deleted all my email accounts except for iCloud. I have set up thes on Microsoft and Gmail where they work. In looking at mail settings I now seem to have 2 iCloud settings for the same account.

I suspect the problem started when I was forwarding a rather large photo while also changing mail account.

WHat hat can I do yo reset the mail applicationsmor otherwise repair it?

iPhone, iPad, iOS 4, PC outlook

Posted on Aug 28, 2015 3:32 AM

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Q: Mail screen goes blank on start up

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by thunderzzz,

thunderzzz Aug 28, 2015 3:36 AM in response to CertusScott
Level 6 (8,379 points)

Notebooks

Aug 28, 2015 3:36 AM in response to CertusScott
Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
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HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Q: Mail screen goes blank on start up

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by thunderzzz,

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