Headphones were broken when arrived
I got an iPod on Christmas but didn't use the headphones because I had another pair I was using at the time. I took them out 3 weeks ago and plugged them in and sound only came out of one side. I contacted Apple by phone first who said I would have to send them in for investigation even though I had just taken them out of the box but when I went to get them my Mom and thrown them out she thought they were no good since they broken.
I contacted Apple via written letter and all they said was they couldn't help. I mean this is a disgrace. The customer service is a joke at times.
iPod touch