Scanner nor working properly

Question

Scanner nor working properly

I have a 3 in 1 Canon MG5350. The printer works fine wirelessly through my router but all of a sudden my scanner keeps giving this message, (see attachment). I am using a Mac Mini with Yosemite 10.10.5. I deleted the software but I may have deleted something connected with the OS. Neither statement in the graphic is true.

Can anyone help please?

Mac mini, OS X Mavericks (10.9)

Posted on Aug 28, 2015 5:17 AM

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Answer 1

den.thed

Level 9

77,176 points

Aug 28, 2015 7:13 AM in response to digitalprinter03

Open Image Capture in your Applications Folder and try that.

If it is not working with Image Capture, go to Canon Support and download the ICA Driver Ver 4.0.0 for OS X (10.7, 10.8, 10.9, 10.10)

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all _in_one_inkjet_printers/pixma_mg5320#Dri…

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