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iPad mail screen does not display

My iPad 2 is working normally except the Mail screen displays a formatted blank (spaces for mail, etc.), then goes dark, then goes back to the desktop. The icon shows that I have 15 messages, but I cannot see or access any of them. Help!! (Not sure what operating system I have or how to find it.)

iPad 2

Posted on Aug 28, 2015 6:59 AM

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Posted on Aug 28, 2015 7:00 AM

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

2 replies
Question marked as Best reply

Aug 28, 2015 7:00 AM in response to Lyndaji

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

iPad mail screen does not display

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