mac-pc-update.4s has locked safari and asked me to visit an apple web site that does not exist and forces you to use a phone number to get the program running again. hoe do i fix this?
MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.5)
Scam. Don’t call the phone number.
1. Quit Safari. If you cannot, Force Quit Safari.
Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
2. Relaunch Safari holding the shift key down.
3. Turn off wifi and turn it back on.
Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.
Visit another website.
You won’t have internet connection.
Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.
Select your Network.
4. Delete Cookies
Safari > Preferences > Privacy > Cookies and other website data:
Click the “Details” button.
Remove all cookies except ones from Apple, your internet service provider and banks.
Scam. Don’t call the phone number.
1. Quit Safari. If you cannot, Force Quit Safari.
Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
2. Relaunch Safari holding the shift key down.
3. Turn off wifi and turn it back on.
Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.
Visit another website.
You won’t have internet connection.
Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.
Select your Network.
4. Delete Cookies
Safari > Preferences > Privacy > Cookies and other website data:
Click the “Details” button.
Remove all cookies except ones from Apple, your internet service provider and banks.
Worked great thanks!!
mac-pc-update.4s has locked my safari. how do i fix this?
