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Having problems with my imessage on my ipad 8.4.1

NNot sure why my iMessage and FaceTime is not responding they are turned on not sure what to do ?

iPad, iOS 8.4.1, null

Posted on Aug 28, 2015 7:20 AM

Reply
1 reply

Aug 29, 2015 9:34 AM in response to Hard paint

Hello there, Hard Paint.


It sounds like you're having issues activating Messages an FaceTime on your iOS device. The following Knowledge Base article provides some useful steps for troubleshooting:


If you get an error when trying to activate iMessage or FaceTime - Apple Support


Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  2. Go to Settings > General > Date & Time and make sure that you've set up your time zone correctly.

Turn off iMessage and FaceTime and restart

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on.

Still not activated after a day?

It might take up to 24 hours to activate iMessage and FaceTime. If you've waited more than 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
  3. Contact Apple Support.

Get more help

You can also use your email address with iMessage and FaceTime. Get help if you have trouble verifying your email address:


Thanks for reaching out to Apple Support Communities.


Cheers.

Having problems with my imessage on my ipad 8.4.1

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