I have an iphone5 which is unlocked and when i inserted Tmobile sim it dosent work in US. Activation Faled

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I have an iphone5 which is unlocked and when i inserted Tmobile sim it dosent work in US. Activation Faled

Hey, I just arrived in USA with my Iphone 5 and vodafone sim then it started showing tmobile signal instead of vodafone. but when i tried to insert a local sim of T mobile it is showing a message " locked by carrier please contact your service provider and contact apple"

please unlock it as soon as you can. I intend to stay for few months in usa and thn return back to india until then i need to use the t-mobil sim.

iPhone 5, iOS 8.4.1

Posted on Aug 28, 2015 9:43 AM

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Answer 1

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Phil0124

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Aug 28, 2015 9:48 AM in response to master_max

Apple is not here, this is a user to user forum. No one here can unlock your iPhone. As suggested by your iPhone, you will need to contact your original carrier and have them process the unlock, as it seems your iPhone is not unlocked at all.

Only your carrier can do this.

The fact that it connected to T-Mobile upon arrival simply means that Vodafone has agreement with T-Mobile to provide roaming cell service to their Vodafone customers while in the U.S. It does not mean your iPhone is unlocked.

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Answer 2

master_max Author

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Aug 28, 2015 9:59 AM in response to Phil0124

Thanks Phil, But tried contacting my service provide but they told me that their services are working fine and i have to contact apple . I am caught between the two without a working cell phone . 😟

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Answer 3

Aug 28, 2015 10:04 AM in response to master_max

Its not an issue with their service. They need to process the unlocking of the iPhone if you want to use a sim card from a different carrier with your iPhone.

Your iPhone is locked to Vodafone India, they need to unlock it.

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Answer 4

master_max Author

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Aug 28, 2015 10:08 AM in response to Phil0124

Thanks Phil

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