LOST MY VOICEMAILS

Question

Level 1

9 points

LOST MY VOICEMAILS

I have an old iPhone 5 that I took the micro sim card out of and put the SIM card that has service from my iPhone 6. After, I noticed that my old voicemails were gone. How do I get them back? Some are very important as I lost my Grandmother last year and I have voicemails from her back in 2012.. I have an iCloud back up from 2 days before I inserted the new SIM card and an iTunes back up from a couple months back. I restored with the iCloud back up but it hasn't restored them. Do voicemails get backed up? How can I restore them?

Please help.

iPhone 5, iOS 8.4.1

Posted on Aug 28, 2015 9:52 AM

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Answer 1

Best reply

KiltedTim

Level 10

195,207 points

Aug 28, 2015 10:02 AM in response to jrosette12

Nothing is stored on the SIM. Did your phone number change? VoiceMail, including Visual VoiceMail, is a carrier feature. VVM messages should be part of the backup, at least I know they are part of the iTunes backup, won't swear to whether they are part of the iCloud backup. Try restoring the iTunes backup.

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Answer 2

jrosette12 Author

Level 1

9 points

Aug 28, 2015 11:45 AM in response to KiltedTim

I am on an iPhone 6 but with the same phone number as used in my iPhone 5 and I broke the screen so I thought I'd remove the sim card and switch them. This completely activated a new voicemail. I will try what you suggest and restore from an iTunes backup. Thank you.

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