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itunes 12.2.2.25 has stopped working

I use Windows 7- 32bit, install itunes V.12.2.2.25 and Iphone5 OS 8.4.1

I found message " Itunes has stopped working" and detail below.


Problem signature:

Problem Event Name: BEX

Application Name: iTunes.exe

Application Version: 12.2.2.25

Application Timestamp: 55cc527e

Fault Module Name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 8e1d983a

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Read our privacy statement online:


http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt


I tried to reinstall, repair and update windows but they still o shown same message.


please help me.


Thanks.

iPhone 5, iOS 8.4.1

Posted on Aug 28, 2015 9:03 AM

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1 reply

itunes 12.2.2.25 has stopped working

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