Aut24

Q: itunes 12.2.2.25 has stopped working

I use Windows 7- 32bit, install itunes V.12.2.2.25 and Iphone5 OS 8.4.1

I found message " Itunes has stopped working" and detail below.

 

Problem signature:

  Problem Event Name:    BEX

  Application Name:        iTunes.exe

  Application Version:    12.2.2.25

  Application Timestamp:    55cc527e

  Fault Module Name:    StackHash_0a9e

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Offset:    8e1d983a

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    1033

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

 

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

 

I tried to reinstall, repair and update windows but they still o shown same message.

 

please help me.

 

Thanks.

iPhone 5, iOS 8.4.1

Posted on Aug 28, 2015 9:03 AM

Close

Q: itunes 12.2.2.25 has stopped working

  • All replies
  • Helpful answers