Problem controlling HomeKit thermostat from iPhone on LTE
Hi all,
I have an iPhone 6 and Apple TV 3 with latest firmware. I bought a Ecobee 3 homekit thermostat recently and I've been trying to setup HomeKit. It works fine when I'm at home (from both my iPhone and iPad)
, but when I'm on LTE, all my iPhone gives me is something like "Hm, I can't seem to set your home away scene. Please check your devices" when I try to set the thermostat to "away".
I followed the Apple Support guide -- ensured that both iPhone and Apple TV are using the same iCloud ID. I have also logout/login on my Apple TV numerous times.
I have also tried the followings:
- Reset Homekit configuration
- Disable then enable the iCloud keychain from all my devices
- Logging out from iCloud from all my devices and log back in
None of them worked.
A couple things that might have caused the issue:
- I have two Apple TVs
- I have a xxx@me.com icloud email address, which Apple has internally aliased to xxx@icloud.com
As of right now, I have given up. I have tried everything for the past two weeks.
Apple TV