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My iphone 4 has black screen and my power button is broken, what do I do?

I was sending a text i blocked the phone using assistive touch and when I went back to check it out it didn't respond. I can't reset cos my power button is broken. What do I do? Wait till the battery drains? How long does it take? I had like 90% battery life at the time.


Please help me 🙂

iPhone 4, iOS 7.1.2

Posted on Aug 28, 2015 1:18 PM

Reply
1 reply

Aug 28, 2015 1:20 PM in response to Akranam

Please make an appointment at the Apple Retail Store - Genius Bar and take it in for service. If you are not in the USA or cannot set up an appointment this way, then contact your local Apple Store directly.


If your iPod Touch, iPhone, or iPad is Broken


Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.


ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.


You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:


Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.


To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.


You will find respective repair costs in the appropriate link:


iPod Service Support and Costs

iPhone Service Support and Costs

iPad Service Support and Costs

My iphone 4 has black screen and my power button is broken, what do I do?

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