Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I backed my phone up and it deleted everything on it

yesterday I plugged my phone in on my computer to sync the music that I had on iTunes to my phone and it said that I had to back my phone up before I did it. I did and my phone turned off and back on and whe. It turned back on it said update successful and all my pictures,contact, and texts were delete. I tried to restore it from the back up but so far nothing has worked and the music didn't even sync. What should I do because all those pictures and videos ment a lot to me.

Posted on Aug 28, 2015 3:31 PM

Reply

There are no replies.

I backed my phone up and it deleted everything on it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.