Please help! iPad ran out of power and is now acting strange!

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Level 1

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Please help! iPad ran out of power and is now acting strange!

Hello! Please help!

My iPad ran out of power so I put it on charge. Within seconds the white screen appeared with the logo and I was expecting my home screen appear. Instead, the iPad went black and then turned off. I left it on charge and it continues to do the same thing over and over again. I held down the power and home buttons and tried to restart it and it didn't work. I tried to connect it to iTunes. However, it won't connect unless the iPad is on, which it won't do.

Please help! I have only had it a couple of months. I cannot take it to the store for a while, and it is miles away.

iPad Air, iOS 8.4.1

Posted on Aug 28, 2015 4:14 PM

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Answer 1

Kappy

Level 10

361,741 points

Aug 28, 2015 4:20 PM in response to hollyyy09

Have you tried any troubleshooting?

1. Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.

2. Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).

3. Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory

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Answer 2

Demo

Level 10

166,494 points

Aug 28, 2015 4:20 PM in response to hollyyy09

Did you try holding down on both buttons long enough? You have to wait until you see the Apple logo on the screen, it could take 20 seconds or so.

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