noreply@insideicloud.icloud.com - Find My iPhone

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Level 1

1 points

noreply@insideicloud.icloud.com - Find My iPhone

Yesterday I received multiple emails from noreply@insideicloud.icloud.com referencing Find My iPhone and the emails displayed an actual device name associated to my account. Emails looked very official and including links.

-first email said XXXXX iPhone had been found (listed a location 15 miles from location of that device)

-second email said Lost Mode was enable on that iPhone

-third said sound had been played on that iPhone

Apple Support said this was phishing but unnerved due to use of actual device name and links in email seem very authentic. Obviously have changed my password.

Posted on Aug 28, 2015 5:15 PM

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Answer 1

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Kappy

Level 10

361,741 points

Aug 28, 2015 5:17 PM in response to Mr. Old Dude

iDevice Safari Phishing Adware Pop-ups

Your device does not have a virus. You can fix this as follows:

Kill Safari by double-tapping on the Home button. Locate Safari in the task bar, then slide the Safari mini-page upwards so it vanishes.

Tap Settings > Safari > Clear History and Website Data. Next, locate Security section and slide the “Block Pop-Ups” switch to the On position.

Press the Home button to return to your Home screen.

If this doesn’t help, then reset your device. It won't delete your data. Press and hold down the On/Off button and the Home button until the display turns off and returns with the Apple logo showing.

Alternatively, follow these instructions to reset your device: Restart your iPhone, iPad, or iPod touch - Apple Support.

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Answer 2

Aug 28, 2015 5:18 PM in response to Mr. Old Dude

Trust Apple Support. They know what they are talking about. Those are phishing attempts to get your personal data so that they can steal your id.

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Answer 3

Kappy

Level 10

361,741 points

Aug 28, 2015 5:19 PM in response to Mr. Old Dude

Identifying fraudulent "phishing" email

Beware of Browser Pop-Up Tech Support, Phishing Scams

Phishing & Other Suspicious Emails

Report such things to Apple at: abuse@apple.com.

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Answer 4

Mr. Old Dude Author

Level 1

1 points

Aug 28, 2015 5:41 PM in response to Mr. Old Dude

Appreciate the information. The phishing links and the abuse email address very helpful.

Mainly concerned since the information in emails were accurate & specific and links in email showed "Apple, Inc." displayed in green, so sites seem legitimately Apple INCLUDING the link to log into iCloud.

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Answer 5

Aug 28, 2015 5:45 PM in response to Mr. Old Dude

The hackers have to make it look as legit as possible to hook the unsuspecting.

So are you going to bite now or are you going to drop it?

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