Utility has encountered a fatal error, and will now terminate

Please post an EtreCheck report of your system and we can look for obvious issues. Click on the link and it will take you to the download site.

OPEN CONSOLE

What happens when you click that? This is some third-party software that you installed.

Click the blue word EtreCheck in my first post.

I too am getting the same message every 20 mins. How do I kill it? What does python do anyway? Everything else appears to be working ok.

heres my etre check report:

Problem description:

Python runtime problem

EtreCheck version: 2.4.2 (142)

Report generated 9/25/15, 11:42 AM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)

MacBook Pro - model: MacBookPro5,4

1 2.53 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 827 - SN = W0942AXPU77VC

Video Information: (What does this mean?)

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

System Software: (What does this mean?)

OS X 10.9.5 (13F1096) - Time since boot: less than an hour

Disk Information: (What does this mean?)

Crucial_CT512M550SSD1 disk0 : (512.11 GB) (Solid State - TRIM: No)

EFI (disk0s1) <not mounted> : 210 MB

Phil 512GB (disk0s2) / : 511.12 GB (223.54 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868 ()

USB Information: (What does this mean?)

CBM Flash Disk 1.05 GB

USB DISK (disk1s1) /Volumes/USB DISK : 1.05 GB (137 MB free)

Apple Inc. Built-in iSight

EPSON USB2.0 MFP(Hi-Speed)

Apple Internal Memory Card Reader 15.93 GB

NIKON D3300 (disk2s1) /Volumes/NIKON D3300 : 15.93 GB (10.70 GB free)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Kernel Extensions: (What does this mean?)

/Applications/Tunnelblick.app

[not loaded] net.tunnelblick.tap (1.0) [Click for support]

[not loaded] net.tunnelblick.tun (1.0) [Click for support]

/Applications/Wondershare AllMyMusic/Wondershare AllMyMusic.app

[not loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.6) [Click for support]

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]

/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]

/Library/Application Support/HASP/kexts

[loaded] com.aladdin.kext.aksfridge (1.0.2) [Click for support]

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]

[loaded] com.Cycling74.driver.WondershareAudioDevice (1.5.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]

Startup Items: (What does this mean?)

FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon

HP IO: Path: /Library/StartupItems/HP IO

HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

MobileBrServ: Path: /Library/StartupItems/MobileBrServ

PACESupport: Path: /Library/StartupItems/PACESupport

Startup items are obsolete in OS X Yosemite

Launch Agents: (What does this mean?)

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.adobe.CS4ServiceManager.plist [Click for support]

[failed] com.avast.secureline.update-agent.plist [Click for support]

[running] com.avast.update-agent.plist [Click for support]

[loaded] com.avast.userinit.plist [Click for support]

[loaded] com.divx.dms.agent.plist [Click for support]

[loaded] com.divx.update.agent.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[not loaded] com.netgear.wutility [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.wondershare.AllMyMusic.Agent.plist [Click for support]

[loaded] com.xrite.device.softwareupdate.plist [Click for support]

Launch Daemons: (What does this mean?)

[running] com.adobe.adobeupdatedaemon.plist [Click for support]

[loaded] com.adobe.agsservice.plist [Click for support]

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.aladdin.aksusbd.plist [Click for support]

[running] com.aladdin.hasplmd.plist [Click for support]

[loaded] com.avast.init.plist [Click for support]

[loaded] com.avast.uninstall.plist [Click for support]

[loaded] com.avast.update.plist [Click for support]

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.rogueamoeba.hermes.plist [Click for support]

[running] com.trusteer.rooks.rooksd.plist [Click for support]

[running] com.xrite.device.xrdd.plist [Click for support]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist [Click for support]

[loaded] org.cindori.TEAuth.plist [Click for support]

[loaded] PACESupport.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.amazon.cloud-player.plist [Click for support]

[loaded] com.avast.home.userinit.plist [Click for support]

[loaded] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.jdibackup.ZipCloud.autostart.plist [Click for support]

[loaded] com.jdibackup.ZipCloud.backupstart.plist [Click for support]

[loaded] com.jdibackup.ZipCloud.notify.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]

[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist [Click for support]

User Login Items: (What does this mean?)

Monotype SkyFonts Application (/Applications/Monotype SkyFonts.app)

PhoneViewHelper Application (~/Library/Application Support/PhoneView/PhoneViewHelper.app)

Dropbox Application (/Applications/Dropbox.app)

AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)

i1ProfilerTray Application (/Applications/i1Profiler/i1ProfilerTray.app)

Spotify Application Hidden (/Applications/Spotify.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

HP Communications Application Hidden (/Library/Printers/hp/HP Communications.app)

HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)

Internet Plug-ins: (What does this mean?)

AdobePDFViewerNPAPI: Version: 15.008.20082 - SDK 10.8 [Click for support]

Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]

DivX Web Player: Version: 3.4.0.6 - SDK 10.10 [Click for support]

AdobePDFViewer: Version: 15.008.20082 - SDK 10.8 [Click for support]

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

iPhotoPhotocast: Version: 7.0

npBTEmailConfig: Version: 1.0 [Click for support]

QuickTime Plugin: Version: 7.7.3

FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]

AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]

CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]

Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]

OVSHelper: Version: 1.1 [Click for support]

CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]

Google Earth Web Plug-in: Version: 6.0 [Click for support]

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.0.11 [Click for support]

SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

User internet Plug-ins: (What does this mean?)

Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]

Safari Extensions: (What does this mean?)

Avast Online Security

3rd Party Preference Panes: (What does this mean?)

Fan Control [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

MenuMeters [Click for support]

MySQL [Click for support]

Perian [Click for support]

Rapport [Click for support]

Time Machine: (What does this mean?)

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Phil 512GB: Disk size: 511.12 GB Disk used: 287.58 GB

Destinations:

Backups_Phil [Local]

Total size: 749.67 GB

Total number of backups: 33

Oldest backup: 2011-07-25 07:44:56 +0000

Last backup: 2015-08-03 15:38:40 +0000

Size of backup disk: Too small

Backup size 749.67 GB < (Disk used 287.58 GB X 3)

Top Processes by CPU: (What does this mean?)

10% firefox

8% Spotify Helper(2)

8% WindowServer

5% mdworker(6)

4% Adobe CEF Helper(2)

Top Processes by Memory: (What does this mean?)

640 MB kernel_task

393 MB firefox

254 MB Spotify Helper(2)

180 MB com.avast.daemon

115 MB mds_stores

Virtual Memory Information: (What does this mean?)

2.42 GB Free RAM

5.58 GB Used RAM (4.02 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Sep 25, 2015, 11:35:12 AM Self test - passed

Sep 25, 2015, 08:47:48 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-09-25-084748_[redacted].cra sh

This solved my question Solvedby Linc Davis on Sep 27, 2015 11:49 PM

There is so much wrong here that you would have to erase the startup volume and start over with a clean installation and only your documents to get it straightened out. I'm going to limit myself to giving what I think is the answer the original question.

"ZipCloud," sometimes named "JustCloud," is a cloud-storage service with a doubtful reputation. The OS X client is sometimes distributed along with malware. Although ZipCloud may not be malicious itself, it should be suspected by virtue of the company it keeps.

To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.)

Quit the "ZipCloud" or "JustCloud" application, if it's running, and drag it from the Applications folder to the Trash. Don't try to empty yet.

Triple-click anywhere in the line below on this page to select it:

~/Library/LaunchAgents

Right-click or control-click the highlighted line and select

Services ▹ Open

from the contextual menu.* A folder named "LaunchAgents" should open.

In the folder, there may be one or more files with a name beginning as follows:

com.jdibackup.

Move all such files to the Trash.

Log out or restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.