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I can't download / update app on App Store

My iPhone 6 is on LTE and performs very fast on everything except App Store! I have this problem for 2 days now and I've tried everything to fix this problem like Reboot/Restart, DNS change, App Store account login and logout and so on but i still can't download anything... Please help!

iPhone 6, iOS 8.4.1, null

Posted on Aug 29, 2015 12:00 AM

Reply
1 reply

Aug 30, 2015 11:41 AM in response to leonardo19

Hey There, leonardo19 -

If you are having trouble downloading anything from the App Store to your iPhone, the first thing I would suggest is to see if you are having the same issue accessing the iTunes Store through the iTunes application on your computer. This will help determine if the issue is with the internet or your device. The other important factor is to make sure your billing account is setup correctly for the iTunes Store. Take a look the troubleshooting resources below, then try downloading a free application to confirm you are making a connection with the iTunes Store servers.

If you can’t connect to the iTunes Store - Apple Support
https://support.apple.com/en-us/HT201400


Change or remove your Apple ID payment information in the iTunes Store - Apple Support
https://support.apple.com/en-us/HT201266


iTunes - Browse the top free apps on the App Store - Apple


Take care,

I can't download / update app on App Store

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