-
All replies
-
Helpful answers
-
Aug 30, 2015 8:32 AM in response to bbarkerby sterling r,Hi bbarker!
It sounds like your Mail app is only opening for a brief period, then closes on you. I would start by quitting the Mail app and the Settings apps first:
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
When you have done that restart the device and test the issue again:iOS: Turning off and on (restarting) and resetting
If the issue persists then I would remove the Mail account(s) you have setup in the app, restart and add them again to test the issue:
Get help with Mail on iPhone, iPad, and iPod touch
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
- Remove the affected email account from your device with these steps:
