Apple Mac Pro With Retina display
no C02L28ASFFT0
OSX YOSEMITE 10.10.5
ANTI GLARE COATING COMMING OFF
Bring the MBP into an Apple store genius bar for a free evaluation. Do make an appointment first.
Ciao.
Bring the MBP into an Apple store genius bar for a free evaluation. Do make an appointment first.
Ciao.
Up to Apple. Depending on where you are you still may have warranty.
I have taken it to Norwich Apple store on the 28th august but as it was 11months out of warranty the did not want to know even though it had started before the warranty ended,they just said I should have reported it then,but I did not know what was happening at the time.Even apple at Norwich store would not say what it was and what had caused it.
Norwich in Norfolk?
I think you have at least two years of warranty, but for some equipment it is even much longer than that in UK.
Hi, Yes Norwich Norfolk UK. I am afraid we only get 1 year warranty so its run out.I just thought Apple might be addressing this as on the forum many people have had the same problem.
Hi there. In the UK we have the wonderful 'EU Consumer Law' (http://www.apple.com/uk/legal/statutory-warranty/) which states that the product should last for at least 6 years. I've had a faulty iPad Mini (out of warranty) replaced under this so can vouch for it 🙂 !
Provided you purchased it directly from the Apple Store (and not Argos/PC World or somewhere else), you are well within your rights to seek a replacement from Apple.
Any problems, speak to Consumer Advice Bureau in the UK. Send them a detailed email explaining the situation and they will get a specialist to advise on your rights & any next steps to take.
The European law says two years of warranty. You shoeld check if the Apple products are in that too.
Great post. Thanks !
Thank you for that,I am not sure where I stand although I know it was purchased on the 11/9/2013 by my son, he bought it new boxed and sealed from somebody private on eBay as a present and he did not get a receipt.But I registered with Apple and they have confirmed this.
Yes, they'll run the serial number in the Apple Store and see where it was originally purchased from. It's very clever all the data they can access! Is there an Apple Store close to you?
Thank you 🙂 I'm very honored that a Level 5 thinks so!! It's very encouraging to have your support as I'm quite new to Apple Support Communities!
Thank you. Keep going helping others, it is appreciated.
Lex
anti glare coating comming off
