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gracefromjohannesburg
Level 1 (0 points)

Q: why is iTunes saying I can't use the credit card i have selected?

why is iTunes rejecting my new credit card details

iPhone 5s, iOS 8.4.1

Posted on Aug 28, 2015 10:53 PM

by seventy one,Apple recommended
seventy one seventy one
Level 6 (15,113 points)
Peripherals
A:

Go to iTunes > store > view account.   'Edit' payment details should show you a bank of cards that are acceptable.   Is your card one of these?   Bear in mind that they are Credit cards and not Debit cards.    Debit cards are not acceptable in many countries and where they are they will be specified.  

 

Having checked this, if your card is acceptable then contact iTunes support.

http://www.apple.com/uk/support/itunes/

Posted on Aug 28, 2015 11:26 PM

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gracefromjohannesburg

Q: why is iTunes saying I can't use the credit card i have selected?

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  • by seventy one,Apple recommended

    seventy one seventy one Aug 28, 2015 11:26 PM in response to gracefromjohannesburg
    Level 6 (15,113 points)
    Peripherals
    Aug 28, 2015 11:26 PM in response to gracefromjohannesburg

    Go to iTunes > store > view account.   'Edit' payment details should show you a bank of cards that are acceptable.   Is your card one of these?   Bear in mind that they are Credit cards and not Debit cards.    Debit cards are not acceptable in many countries and where they are they will be specified.  

     

    Having checked this, if your card is acceptable then contact iTunes support.

    http://www.apple.com/uk/support/itunes/