Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cluster of dead pixels on Retina Screen

I have 2 huge clusters of dead pixels on my screen and they seem to grow daily. My screen has not been impacted in anyway nor has it been dropped. What are my options? My warranty has expired.User uploaded file

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Aug 28, 2015 11:51 PM

Reply
3 replies

Apr 8, 2016 12:51 PM in response to jlantzman

There won't be any recall, they are not defective. Retina @ 15" implies a native res of 2880x1800 pixels, each of which has 3 transistors one for each primary color. A grand total of 15,552,000 transistors. Even under optimal conditions, some are bound to come up bad or fail prematurely. So there are a set of rules as to what constitutes "defective" meriting replacement. And only Apple techs can make the evaluation and final decision. Hence the recommendation to take the thing to the Store.

Cluster of dead pixels on Retina Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.