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Unrecognised in laptop and itunes. Doesnt show any sign of unrecognised device.

MY iphone unrecognised at all in laptop and itunes. It doesnt show any sign of unrecognised device. But it still can be charge using adaptoR. How should i do to solve it?

iPhone 6 Plus, iOS 8.4.1

Posted on Aug 29, 2015 1:18 AM

Reply
1 reply

Aug 30, 2015 11:46 AM in response to Alafiqsato

Hi Alafiqsato,

I understand your iPhone is not being recognized in the iTunes application on your computer. Is it a Mac or a Windows PC? I'll include troubleshooting steps for both operating systems for you below:


If you don't see your connected device in iTunes for Mac - Apple Support
https://support.apple.com/en-us/HT203979


iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT204095


Take care,

Unrecognised in laptop and itunes. Doesnt show any sign of unrecognised device.

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