I cannot backup Iphone 5, the message is " impossible to backup Iphone because it's not connected"
I have just 5 gb free, but I don't think it's the real problem. Please help me find a way out I cannot lose my datas.
iPhone 5, iOS 8.4.1
User profile for user:
Brett L
User level:
Community Specialist
Hi JacksonScarpelli,
Thanks for contributing to the Apple Support Communities.
If I understand the situation, you're trying to back up your iPhone to iTunes but see a message that it's not connected.
You can troubleshoot this situation using the steps in If you can't make an iTunes backup of your iPhone, iPad, or iPod touch.
All the best.