Danibooer
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Q: iOS settings resetting automatically

Heello

 

On my iPad Mini and iPhone 6, both running 8.4.1, sometimes my iTunes and App Store settings, specifically "Automatic downloads", sometimes automatically changes back to default.

I don't want Automatic Downloads on, therefore I unmark Music, Apps and Books - however occasionally it changes back to default...

Why?..

iPhone 6, iOS 8.3

Posted on Aug 29, 2015 8:17 AM

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Danibooer

Q: iOS settings resetting automatically

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  • by judysings,

    judysings judysings Aug 30, 2015 12:50 PM in response to Danibooer
    Community Specialists
    Aug 30, 2015 12:50 PM in response to Danibooer

    Hi Danibooer,

    I understand you do not wish to have Automatic Downloads on your iPad Mini and iPhone 6, but sometimes this option is enabled.  The resource below explains how to turn the feature on, but you would obviously do the opposite steps to turn the feature off.  Check to make sure you have the option turned off in your cellular data settings as well.  For testing purposes, I would also suggest you turn the feature off on your computer.

    Turn on Automatic Downloads - Apple Support
    https://support.apple.com/en-us/HT202180​

    You can turn Automatic Downloads on or off over your cellular network on an iPhone or iPad Wi-Fi + Cellular. Go to Settings > iTunes & App Store and turn Use Cellular Data on or off.

     

    More about Automatic Downloads

    If your iPhone, iPad, or iPod touch has an Internet connection and you turn on Push Notifications, your content automatically downloads to your device. On an associated device that doesn't support Push Notifications, your content automatically appears in your iTunes download queue. 

    One more thing you can try is to check the settings in the iTunes application on your computer.

    1. In iTunes, choose iTunes > Preferences.

    2. Click Devices.

    3. Select “Prevent iPods, iPhones, and iPads from syncing automatically.”

       

      If this checkbox is selected, any connected iPod, iPhone, or iPad won’t sync automatically, even if “Automatically sync” is selected in the Summary pane.

     

    If the issue still persists, you may need to restore the settings on your iPad mini and iPhone.  The instructions below for the iPhone are the same for your iPad mini.

    Reset iPhone settings - iPhone
    http://help.apple.com/iphone/8/#/iph7a2a9399b​

     

    Reset iPhone settings

    Reset iPhone settings. Go to Settings > General > Reset, then choose an option:

    Reset All Settings:  All your preferences and settings are reset.

     

    iPad User Guide - Reset All Settings

    https://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

    Reset iPad settings 

    Reset iPad settings. Go to Settings > General > Reset, then choose an option: 

    Reset All Settings: All your preferences and settings are reset. 


    Take care,