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my ipad keeps freezing

after playing two or three levels of an app it freezes and I then have to reboot it, why is this happening?

iPad 2

Posted on Aug 29, 2015 9:34 AM

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Posted on Aug 29, 2015 10:29 AM

That could be due to a bug in the app or a problem with your iPad.


Check with the App developer for bug reports or fixes.


If there is a problem with your iPad try a restoring to Factory Settings. This will reload a fresh copy of the iOS software onto your device:


Restore to Factory: Connect your device to iTunes on your computer, backup, and then select Restore to Factory.


See here for more information on Restore to Factory: https://support.apple.com/en-us/HT201252


If this doesn’t work your device may have developed a hardware problem. Contact Apple Support: http://www.apple.com/contact/

2 replies
Question marked as Best reply

Aug 29, 2015 10:29 AM in response to mardav0904

That could be due to a bug in the app or a problem with your iPad.


Check with the App developer for bug reports or fixes.


If there is a problem with your iPad try a restoring to Factory Settings. This will reload a fresh copy of the iOS software onto your device:


Restore to Factory: Connect your device to iTunes on your computer, backup, and then select Restore to Factory.


See here for more information on Restore to Factory: https://support.apple.com/en-us/HT201252


If this doesn’t work your device may have developed a hardware problem. Contact Apple Support: http://www.apple.com/contact/

my ipad keeps freezing

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