No sound during outgoing call until hit speaker phone

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No sound during outgoing call until hit speaker phone

Hello, as the title stats, when I make an outgoing call, I do not hear anything until I hit the speaker phone. In other words, it seems as though my iPhone 5 only makes calls on speaker phone now. Has anyone else had this problem and have found a solution?

Thank you.

iPhone 5 iOS 8.4

I tried resetting, sent in my data to Applt, and contacting Apple via chat, but still no luck.

iPhone 5, iOS 8.4

Posted on Aug 29, 2015 10:52 AM

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Answer 1

jason269

Community Specialist

Aug 30, 2015 12:55 PM in response to pmai7

Hello, pmai7.

Thank you for visiting Apple Support Communities.

I understand that your iPhone may be experiencing issues with the receiver. Here is an article that I would recommend going through for this issue. If none of these steps help this issues, please see the section labeled Get more help.

If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone

Cheers

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