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have 12 downloads on itunes with my pc when i click download it says my connection is not active which it is

I have 12 downloads on itunes with my pc when i click download it says my connection is not active which it is

Posted on Aug 29, 2015 1:36 PM

Reply
1 reply

Aug 30, 2015 1:47 PM in response to Howardhornet

Hi Howardhornet,

It sounds like you are having an issue downloading items from iTunes to your Windows PC. Are you trying to download purchases you have made, or are you trying to download music you have in your Apple Music or iTunes Match collection? The following resources are general in nature, but may be able to address your issue.

If you can’t connect to the iTunes Store - Apple Support
https://support.apple.com/en-us/HT201400


Resume interrupted iTunes Store downloads - Apple Support
https://support.apple.com/en-us/HT204312


Take care,

have 12 downloads on itunes with my pc when i click download it says my connection is not active which it is

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