I bought an iphone 5c last week and I signed in to my iCloud account. All of my apps downloaded, and picstures came through to the new phone. I have a notification in settings in software update. The Install now button is greyed out and underneath it syas 'You can install this update when your iPhone is finished restoring from the iCloud backup.'
Any help appreciated!!
iPhone 5c, iOS 8.3
Greetings niamhiv,
Welcome to the Apple Support Communities!
I understand that you would like to update your iPhone from iOS 8.3 to iOS 8.4.1, but receive a message that your iPhone needs to finish restoring from the iCloud backup first. Even though you see the content on your iPhone that you expect, the restore may still be in progress. The attached article below explains how to check the progress of the transfer.
If you need help restoring from an iCloud backup - Apple Support
Restoring my device from an iCloud backup is taking a long time
Restoring from a backup might take a while because of the size of the backup or the speed of the Wi-Fi network. For example, iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.
There are several steps you can take:
- In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. In iOS 7, go to Settings > iCloud > Storage & Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
- Make sure that your device is connected to the Internet with reliable Wi-Fi.
- Make sure that your device is plugged in to a power outlet.
- Check the Apple progress bar that appears while transferring a backup.
Cheers
cannot update from 8.3 to 8.4.1
