Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 battery fast drain

hello


i bought iPhone 6 2 month later but i noticed that battery is drain


i turn off every thing 3g and location service and brightness is auto and turrn of background app refresh


i used only wifi with facebook but battery life is 6 to 7 hr !! from battery usage


while my friend have iphone and battery still with you 12 to 14 hr !??


Any suggestion please

iPhone 6, iOS 8.4.1

Posted on Aug 29, 2015 3:36 PM

Reply
1 reply

Aug 31, 2015 9:12 AM in response to Meekas

Hello there Meekas,


It sounds like your iPhone battery is draining much faster than expected. I would start by troubleshooting the software on the iPhone by quitting all the running apps:


Force an app to close in iOS

1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.


When you have done that force restart the device and test both backups again:

iOS: Turning off and on (restarting) and resetting


If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.

How to erase your iOS device and then set it up as a new device or restore it from backups

If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.


If none of that works then you will need to seek service for your iPhone:


iPhone Battery and Power


Thank you for using Apple Support Communities.

iPhone 6 battery fast drain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.